Customer satisfaction
At GAMIDA, quality is at the heart of our mission. We are proud of our commitment to complete customer satisfaction by maintaining and constantly improving our quality management system in accordance with the NF EN ISO 9001:2015 standard.
Understanding and responding to the needs of our customers and stakeholders is paramount. Our dedicated team works tirelessly to ensure compliance with specified requirements and to foster a culture of continuous improvement.
Sustainable development
The distribution of medical and surgical equipment is directly linked to environmental and social issues.
Through its CSR policy, Gamida is committed to taking these issues into account in order to improve its impact.
Environmental and social commitments
Environmental aspects
- NF EN ISO 14001: 2015 certification
- Controlling our environmental aspects and impacts
- Promoting innovative medical and surgical equipment for patient care, with over 70% of suppliers being French and European
- Sustainable and responsible purchasing
- Waste management following the 3Rs model “Reduce Reuse Recycle”
- Targets for reducing waste production, energy and water consumption
- Employees made aware of environmental issues and eco-actions
Social aspects
- Compliance with all employment regulations
- Combating corruption and discrimination
- Taking account of the specific risks associated with certain jobs
- Promoting employee well-being
- Developing skills throughout careers
Economic aspects
- Prefer suppliers and partners who share our values in terms of sustainability and ethics
- Implement internal control mechanisms to ensure compliance with financial and ethical standards
- Invest in the ongoing training of our employees to develop their skills and foster their long-term employability
Governance aspects
- We regularly conduct internal and external audits to ensure that our commitments are respected, and we adopt our practices according to the results obtained
- Ensuring a transparent and ethical governance, in compliance with local and international regulations (such as the European MDR regulation)
- Ensuring the safety of patients and users of medical devices
- Commitment to responding to concerns submitted to us
GAMIDA, French expertise in anaesthesia / intensive care, oncology surgery and biomedical engineering
Expertises
About us
Contact
+33 (0)1 39 59 86 00
contact@gamida.fr
31 rue des Alouettes, Eaubonne